Clinical Services Team
Administrative Support Team
Cristine Mae Chua
Practice Manager
Cristine Mae Chua is the Practice Manager at Love Light Mental Health Counseling Services, PLLC. With exceptional organizational skills and a keen eye for detail, Cristine ensures the smooth and efficient operation of the practice. She oversees administrative processes, coordinates with the clinical team, and manages day-to-day operations. Cristine is dedicated to maintaining high standards of service and support, making her an invaluable member of the Love Light team. Her ability to streamline workflows and enhance operational efficiency contributes significantly to the success of the practice.
Ivy Machado
Executive Coordinator
Ivy Machado brings extensive experience in administrative support and customer service to her role at Love Light Mental Health Counseling Services, PLLC. Known for her strong organizational skills and attention to detail, Ivy ensures smooth operations while upholding confidentiality and professionalism. Her adaptability and commitment to excellence make her an integral part of the team, supporting the practice’s mission to provide exceptional mental health care.
Valerie Marcelo
RCM Manager
Valerie Marcelo is the RCM Manager at Love Light Mental Health Counseling Services, PLLC. With a strong background in office management and customer service, she ensures smooth and efficient billing operations. Leighann handles all claims, managing billing processes and ensuring timely submission of insurance claims. Her commitment to excellence and outstanding support make her an invaluable member of our team.
Amanda Gonzalez, MS, MHC-I
Quality Assurance Lead and Trainer
Amanda Gonzalez is the Lead Quality Assurance Specialist at Love Light Mental Health Counseling Services, PLLC. Resourceful and detail-oriented, she oversees the documentation team, ensuring accuracy and compliance in all records. Amanda also acts as a trainer, providing guidance to new hires in training and documentation processes. Her dedication to excellence, along with her ability to lead and support her team, makes her an invaluable member of the Love Light team.
Richelle Cunanan
Quality Assurance Specialist
Richelle Cunanan is a Quality Assurance Specialist at Love Light Mental Health Counseling Services, PLLC. With a strong background in quality assurance and meticulous attention to detail, Richelle ensures the accuracy and compliance of all medical records. Her expertise in managing documentation processes and addressing any missing information is crucial to maintaining the high standards of our practice. Richelle's dedication to excellence and her commitment to providing outstanding support make her an invaluable member of the Love Light team.
Mirasol Victorino
Quality Assurance Specialist
Mirasol Victorino is a Quality Assurance Specialist at Love Light Mental Health Counseling Services, PLLC. With extensive experience in quality assurance and documentation, she ensures accuracy and compliance in medical records. Mirasol excels in maintaining high standards in documentation processes. Her meticulous attention to detail and commitment to excellence make her an invaluable member of the Love Light team.
Ann Gillado
Digital Marketing Manager
Ann Gillado holds a Bachelor of Science in Development Communication from the University of the Philippines. Her professional journey has flourished as she adeptly wears the hats of a writer, editor, and graphic designer. With an extensive background in Science Communication, Ann excels at translating complex technical information into engaging and comprehensible content, making it accessible and attractive to the general public. This proficiency finds a perfect outlet in her role as the Digital Marketing Manager at Love Light Mental Health Counseling Services, PLLC, where she leverages her expertise to promote the practice online. Ann's adept combination of creativity and communication prowess enriches the online experience, ensuring that information is not only well-conveyed but also visually captivating. She creates empathetic, informative, and supportive content that resonates with individuals seeking mental health support. Her goal is to foster a community where mental health awareness is prioritized and where people feel empowered to seek the help they need.
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